ABOUT US
Meet Our Team
Zach Hetrick
CEO / Web Developer
A former mail carrier in Fairbanks, Alaska, Zach started Zetrick LLC in 2012. After running the day to day operations for many years, he has since migrated towards a software and website development role for the company and also provides much needed emotional support for other team members. Zach enjoys spending time with his wife and three kids, exploring the outdoors, tennis and racquetball, playing video games and board games, and great conversation!
Fun Fact: He can solve a Rubiks Cube in under 20 seconds!
John Thomasson
COO / HR
A former mail carrier for Zetrick in Dickinson and Belfield, North Dakota, John is now working on things behind the scenes at Zetrick. When not working, John enjoys traveling with his wife, son, and fur babies (dogs), paragliding, mountain biking, and long walks on country roads with a Pabst Blue Ribbon.
Fun Fact: He and his wife are converting a transit van to travel the country in!
Daniel Randle
CTO / Software Developer
Daniel was a mail carrier in Fairbanks, Alaska from 2008 through 2012, and during that time he coined the term, "The Essence Of Mail", which refers to the abstract distress that mail can have on one's being (Anyone who has carried mail before knows what he's talking about). He creates all sorts of software to help our business run more efficiently and with less overhead. When not working, Daniel enjoys spending time with his wife and kids, running long distances, playing tennis, wood working, recording music, and RPG video games.
Fun Fact: He learned the Python programming language at 15 years old so he could make his own card game!
Charlie Coursey
Operations Manager
Charlie was a former carrier for Zetrick in Columbus, Montana and was a police officer before that. He currently manages routes in multiple regions of the U.S. for Zetrick, but instead of calling his job the Mid-Western/Northern/Southern/Eastern Area Ops Manager, we stuck with Operations for brevity's sake. When not working, Charlie enjoys spending time with his family, hunting and fishing, the great outdoors, playing games, and copious amounts of reading.
Fun Fact: He once kayaked/camped 200 miles on the Savannah River, where there are alligators!
Shelley Lawson
Regional Manager
Shelley started her mail carrier career with Zetrick in Fairbanks, AK, dead of winter, in an election year; apparently she only learns the hard way. Moving from Alaska to Montana in 2021 working as a carrier, she has been able to run her own route while traveling and training other carriers in various states. Her passion is traveling and exploring with her grandchildren, taking them on as many adventures as possible.
Fun Fact: She has driven round trip from Alaska to the East Coast 4 times.
Mary Shumate
Regional Manager
Mary was a former mail carrier in Theodosia, Missouri and worked for Fedex before that. She currently manages the Eastern Region of the U.S. for Zetrick. When not working, Mary enjoys spending time with her family, hunting, fishing, listening to her husband's country band play and going to Bluegrass Festivals.
Fun Fact: Her dad was 67 when she was born.
Kaitlin Timonen
Regional Manager
Katie was a former mail carrier in her small town in the Upper Peninsula of Michigan. She became a manager after working for the company after a few years and is now managing routes in the central region of the states. She enjoys doing anything outdoors in all types of weather, adventuring around on back roads to find new trails, and following the northern lights.
Fun Fact: She lives on her family farm that hit its centennial in 2019 and enjoys being the 5th generation to do so.
Thomas Williams
Regional Manager
Thomas Williams, or as he likes to be called, Will, started working for Zetrick in 2021 after having four years of prior delivery experience. When Will is not working, he enjoys spending time with his wife and kids. He also enjoys fishing, gaming, and cooking. Will is a proud US Navy veteran who served our country for four years.
Fun Fact: Will has traveled to six different countries in the span of six months!
Miranda Thomasson
Recruiter
Miranda was a former mail carrier for Zetrick in Belfield, North Dakota, and now works as the Recruiting Manager for the company. When not working Mir enjoys traveling with her husband and German shepherds, paramotoring, hiking, and sleeping on temperature controlled mattresses.
Fun Fact: She has approximately 500 miles left of the Appalachian Trail to hike (it is 2,190 miles total).
Tarayne Park
Bookkeeper
Tarayne (pronounced tare-in, not tare-ain) has been a bookkeeper since 1981 and started for Zetrick in 2023. When not working, she enjoys spending time with her husband and grandkids, reading, dreaming of starting a restaurant, and playing pickleball!
Fun Fact: She moved to Alaska in 1983 to become a bush pilot!